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Several studies on social media from a users' perspective have been conducted. However, less attention has been paid to the effect of social media on organization performance, particularly among hotels. The aim of the study is...

Social Networking Business and Management Marketing Media and Communications Computer Science and Information Technology

Several studies on social media from a users' perspective have been conducted. However, less attention has been paid to the effect of social media on organization performance, particularly among hotels. The aim of the study is...

Global Information Technology Computer Science and Information Technology IT Research and Theory

Recommender systems build their suggestions on rating data, given explicitly or implicitly by users on items. These ratings create a huge sparse user-item rating matrix which opens two challenges for researchers on the field....